Support Documentation

Everything you’ve ever wanted to know about Sites at University of Auckland and WordPress, from basic WordPress features to theme and plugin set-up instructions.


Mixed content warning

A mixed content warning appears in a user’s browser when the WordPress site is trying to load both HTTPS and HTTP content (e.g. images, forms) or scripts (e.g. analytics tags, youtube videos) at the same time. You can’t load both as they are completely separate...

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What are my options for website design?

The University of Auckland offers a free website to academic or professional staff members who can provide evidence that the site will contribute value towards the University. Our free service does not include visual design or customisation of the site - that is...

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How do I login to my site?

Depending on the website set-up you have have are 2 ways to login to the website dashboard, both requiring the addition of /wp-admin at the end of the URL: Default - http://<sitename> or...

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How do I make my WordPress site private

WordPress has a number of Site visibility options available to use. Site privacy controls who can and can’t view your blog and if it should be crawled by search engines. You change privacy in Settings > Reading in your sites dashboard. More information on how to...

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WordPress Themes

A WordPress theme changes the design of your website, often including its layout. Changing your theme changes how your site looks on the front-end, i.e. what a visitor sees when they browse to your site on the web. Themes take the content and data stored by WordPress...

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WordPress Plugins

The WordPress platform has a large number of Plugins which are available to be used. To view a full list of available Plugins and documentation please visit the Plugin's Overview page. Plugins can be added to the site by site administrators, by going to the sites...

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WordPress URL’s and Domains

By default, when WordPress sites are created they have a URL structure of <sitename> If this doesn't meet your requirements, then there are a number of options available to you: Second-level domain -  i.e.,

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How do I get a site?

Any academic or professional staff member of the University is eligible to request a website where its purpose is aligned with the activities of the University. You can request a site, by submitting the form via Staff Service Centre.

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How to create user accounts for my site?

The University supports two ways to authenticate to our WordPress platform, either locally or using Single Sign-On (SSO). SSO must be used for all staff and students of the University whilst external users can use a WordPress local account or by self-registering with...

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WordPress Video Tutorials

Over 40 continuously updated, high quality video user manuals for WordPress, brought to you by wpmudev. These videos will guide you through everything you need to know. How-to Videos

Help and tutorials for beginner and expert alike.